Geneva Precision heritage

Preserving Time with Precision

A quarter-century commitment to horological excellence in the heart of Zürich.

Return Home

Our Story

Geneva Precision was established in 1999 by master watchmaker Thomas Müller, who trained at the prestigious watchmaking school in Le Locle. What began as a single-person workshop on a quiet Zürich street has evolved into a trusted name in Swiss watch repair and maintenance.

Our founding principle remains unchanged: every timepiece, regardless of its value or complexity, deserves the same meticulous attention and respect. This philosophy guided us through our early years working primarily with local collectors, and continues to shape our approach as we now service timepieces from throughout Switzerland and beyond.

In 2007, we expanded our capabilities by bringing aboard additional certified technicians, each bringing specialized expertise in different aspects of horological repair. This allowed us to broaden our service offerings while maintaining the personalized attention that had become our hallmark. Our workshop relocated to its current location on Rennweg in 2012, providing us with the space and infrastructure to serve our growing client base properly.

Today, Geneva Precision operates with a team of five certified watchmakers, supported by administrative staff who ensure smooth client communication and service coordination. We maintain relationships with authorized parts suppliers for major Swiss manufacturers while also preserving connections with independent component makers for vintage and specialized repairs.

Our workshop combines traditional watchmaking techniques with modern diagnostic equipment. We invest regularly in training and tools, ensuring our team stays current with evolving horological technology while respecting the timeless principles of mechanical watchmaking that have defined Swiss craftsmanship for centuries.

Our Team

TM

Thomas Müller

Founder & Master Watchmaker

Trained at Le Locle watchmaking school with over 30 years of experience. Specializes in vintage timepiece restoration and complex mechanical repairs.

SB

Sophie Bernard

Senior Technician

Certified by multiple luxury Swiss manufactures. Expertise in high-complication movements and chronograph servicing. Joined Geneva Precision in 2008.

MK

Marco Keller

Movement Specialist

Specializes in movement modifications and custom work. Background in precision engineering with advanced training in micro-mechanics.

Quality Standards and Safety Protocols

Technical Standards

We adhere to manufacturer service specifications for all repairs. Our technicians follow documented procedures that meet or exceed original equipment manufacturer requirements.

  • ISO 9001 quality management principles
  • Manufacturer-approved service methods
  • Regular equipment calibration
  • Quality control at each service stage

Security Measures

Each timepiece entering our workshop is tracked through a secure chain-of-custody system. We maintain comprehensive documentation and insurance coverage.

  • Photographic documentation on intake
  • Secure storage with monitored access
  • Comprehensive insurance coverage
  • Individual tracking for each timepiece

Environmental Controls

Our workshop maintains controlled environmental conditions to ensure optimal working conditions for precision repairs. Temperature and humidity are monitored continuously to protect delicate components and lubricants.

Temperature

20-22°C maintained

Humidity

40-60% controlled

Air Quality

HEPA filtered

Our Values and Expertise

At Geneva Precision, we view watch repair as both a technical discipline and a form of preservation. Each timepiece represents not just mechanical engineering, but also the vision of its creators and the history of its owners. This perspective informs every aspect of our work.

Our expertise spans the full spectrum of horological service needs. We work extensively with Swiss mechanical movements, from simple three-hand calibers to complex chronographs and calendar complications. Our technicians maintain current knowledge of modern manufacturing techniques while also possessing the specialized skills needed to service vintage pieces that may require different approaches.

We believe in transparent communication throughout the service process. When you entrust us with your timepiece, we provide detailed explanations of our findings and recommendations. If unexpected issues arise during service, we contact you before proceeding, explaining the situation and discussing options. This approach ensures you remain informed and comfortable with the care your watch receives.

Continuous learning forms a core part of our professional culture. The watchmaking industry evolves constantly, with new materials, techniques, and technologies appearing regularly. Our team members attend manufacturer training sessions, industry seminars, and technical workshops to maintain their expertise. This ongoing education ensures we can properly service both current production timepieces and those from earlier eras.

We maintain relationships with authorized parts suppliers for major Swiss manufacturers, enabling us to source components that meet original specifications. For vintage repairs where original parts may be unavailable, we work with specialized suppliers who produce components to appropriate standards. This network of resources allows us to approach each repair with appropriate solutions rather than compromises.

Experience Our Approach

We welcome the opportunity to discuss your watch service needs and explain how we can help care for your timepiece.

Contact Us