Precision Craftsmanship for Your Timepiece

Service timelines vary depending on the complexity of work required. Annual maintenance typically takes 3-5 days, movement modifications require 3-6 weeks, and luxury brand services need 4-8 weeks to ensure proper attention to detail and parts procurement.

We work with most Swiss and international watch brands. Our technicians have particular expertise with luxury Swiss manufactures. For specialized or vintage pieces, we conduct an initial assessment to determine if we can provide the appropriate level of service your timepiece deserves.

After receiving your watch, we conduct a thorough initial assessment and provide a detailed service plan. Throughout the process, we document our work with photographs. You receive regular updates on progress, and we provide a comprehensive service report upon completion explaining all work performed.

Mechanical watches generally benefit from professional service every 3-5 years. However, this can vary based on the watch's age, usage patterns, and manufacturer recommendations. Our annual maintenance program helps identify potential issues early, potentially extending intervals between comprehensive services.

Our quoted prices include all standard labor, basic cleaning, regulation, and gasket replacement. If additional parts are needed beyond typical wear items, we contact you with a detailed explanation and cost estimate before proceeding. There are no hidden fees in our service pricing.

We maintain comprehensive insurance coverage for all timepieces in our care. Each watch is tracked through our secure chain-of-custody system with photographic documentation. High-value pieces are stored in our safe when not actively being serviced. All work is performed in our controlled environment workshop.